Customer should use Ni-MH type rechargeable batteries which is under 800 mAh. If you replace them by any ordinary or alkaline batteries, it will cause damage to the cordless phone with the leakage of corrosive electrolyte. Under such case, free warranty service will be voided. For enhancing battery life, charging the batteries in between 40% DOD (Depth of Discharging) - 80% SOC (State of Charging) is highly recommended.

Panasonic digital cordless phones include DECT (1.8GHz), 2.4GHz and 5.8GHz series. Some customer may think that the higher the frequency value, the wider the reception coverage. Actually different frequencies just represent the phones operate in different radio frequency ranges. The coverage area and voice quality are similar among the 3 frequencies & which depends on the operating environment, distance and barrier between the base unit and cordless handset.

Shun Hing Technology Co., Ltd. is the sole agent of Panasonic integrated phone in Hong Kong and Macau. Customer can enjoy 1 year free warranty service, including free check-up and spare parts, for purchasing from sole agent. Full range of services, from sales to maintenance, complies with ISO Standard.

To protect your consumer rights, please purchase original dealer's cordless phone and take notice of the following 4 points:

1. Sole Agent Label
   For easy identification, a "Sole Agent: Shun Hing Technology Co., Ltd." label is adhered to all outer boxes of original dealer's cordless phones.
   
2. OFCA Certificate Label*
   Certificate labels* issued by OFCA (Office of the Communications Authority [Formerly OFTA (Office of the Telecommunications Authority)] are placed on the outer box and the phone(HK version). The OFCA label certifies that the product is suitable for Hong Kong. Using cordless phone that is not complied with the safety requirements and not operating in approved frequency is illegal in Hong Kong.**
   
3. Shun Hing Technology Co., Ltd. Guarantee Certificate
   A guarantee certificate issued by Shun Hing Technology Co., Ltd. is attached to each set of phone. Customers are guaranteed with satisfactory maintenance services e.g. free spare parts replacement.
   
4. Original Panasonic AC Adaptor
   Since AC adaptor of cordless phone has to connect with power supply in long time, the safety of AC adaptor is very important. All Panasonic cordless phones use original Panasonic AC adaptor. Its specification is complied with safety standard of Hong Kong and Macau.

* Applicable in Hong Kong only. OFTA label is attached on models attained certification on or before 31 Mar 2012. New OFCA label is used for certification date after this date.
** In Macau, Bureau of Telecommunications Regulation also regulates the use of frequency. According to Macau's law, 1.8GHz (DECT), 2.4GHz and 46/49MHz are the approved frequencies for indoor cordless phone, but 5.8GHz, which is approved in Hong Kong, is not allowed to use in Macau.

Panasonic always endeavors to protect the environment and health of users. Our Integrated Telephone is complied with the RoHS Standard and contains no lead, mercury and other specified chemicals. Just enjoy your call with our Integrated Telephone!

Besides, Digital Cordless Phone new models enhance the power efficiency by adopting a new type of AC adaptor. Minimum standby power consumption is only 0.7W, lowered by 63%** compared with predecessor model.

* RoHS Restricted Materials: Lead, Cadmium, Mercury, Hexavalent Chromium and specified brominated flame retardants (PBB and PBDE)

** Please refer to Product Information page for power efficiency data of each model

Panasonic IP Camera lets you "See There when you can't be there". Connecting Panasonic IP Camera with broadband line of your home, the camera can be viewed and controlled from a distant PC, smartphone and tablet. Parents can see their baby anytime, anywhere.

The front side of appliance will become slightly high when it first starts up and this is a normal phenomenon.
The temperature will be gradually declined after continuous operation for 24 hours.

There is a drainage pipe under the body (for drainage), it is recommended to place a container under the drainage pipe
or placing a towel for absorbing exhausted water.

Clear the area around the product by at least 10cm for waste heat dispersal and ventilation.

Biofilms formed in the tube, equipment, or mist nozzles are the potential frisk of bacterial growth, and it is formed when there is residual water in the system. Green AC (Flex) discharges remaining water in the system with high-pressure air before the operation stops. As a result, it keeps the tube, equipment, and the nozzles dry and minimizes the risk of bacterial growth.

​Calcium deposits are the main cause of the clogging. Our two-fluid mist nozzles push water out from the nozzle before the operation stops, so calcium does not buildup and minimizes the risk of clogging.

​SET* is a temperature metric that factors in relative humidity, mean radiant temperature, and air velocity, while also considering the anticipated activity rate and clothing levels. SET* is essentially a comprehensive comfort index that endeavors to incorporate all six basic physical factors of thermal comfort as well as physiological considerations.

It is able to make one feel cooler about 4℃ down at a distance of approximately 60cm from the mist nozzle (based on the Standard new Effective Temperature- SET*).

Originally, it was developed as a preventive measure from heat-related illness such as heat stroke. Japan is getting warmer due to Urban Heat Island (UHI) effect and about 50,000 to 90,000 ambulance transports are counted every summer for people suffering from heat stroke. So Panasonic developed this product to cool one down that does not worsen the UHI effect.

One of the most important feature is that the mist particle is only about 6 μmeter. This is achieved by using two-fluid nozzle which uses water and air to generate mist. Conventionally, this type of two-fluid nozzle required large scale infrastructure and big energy consumption and not possible for the control panel to be placed outdoor. However, with improvement to the nozzle technology, we could develop a compact and energy-saving system (70% less compared to the conventional types) that can be used outdoors.

Another unique point is that mist volume is adjustable without changing the nozzle or other components.

Outdoor heat pump Air Con emits waste heat that are generated from the compressor and cooling component whereas Green AC flex’s waste heat is generated from compressor only. With lesser waste heat, all energy can be used for evaporation that in turn is converted to cooling effect to cool down the human body directly with the mist. Lesser waste heat also does not worsen the urban heat island effect.
Outdoor heat pump Air Con contains refrigerant R32 which creates higher global warming potential, whereas Green AC flex only utilizes water as refrigerant.

​It does not worsen urban heat island effect and global warming potential.

​Yes, it is possible. The humidity increase may damp the floor, but it can be used by controlling the humidity increase (ventilation or dehumidification) or by taking measures to prevent the floor from getting damp and slippery.

0.8Mpa​ (Reference) PISCO website: https://en.pisco.co.jp/product/detail/d/d01/

Please check how the earphones fit, because it's necessary to fit earphones appropriately because it's the elements for best Sound Quality. Then, you can customize the sound using the Technics Audio Connect app, such as 4 Preset Sound mode and Equalizer setting.

At first, please check the fit which is appropriate for your ears. And some of Android device cannot change volume. Please try to change by earphone volume by touch sensor. And also, if you're an iPhone user, please check "Reduce Loud Sounds" setting at "Headphone Safety" in "Setting" menu.

2. Some Android devices cannot operate volume control. Please change from earbuds volume by touch sensor.

Please chose and set best earpiece for you from 7 types and check the direction of "Technics" Logo and fit earphones firmly. And then, make sure the surface of earphones should not face down.
Wear the earphones correctly to achieve good noise cancelling and acoustics.

Please check the fit which is appropriate for your ears and then, you can optimize the Noise Cancelling function by operating the "Optimizing noise cancellation" in the Technics Audio Connect app.

1. Fit the earphones firmly as per the illustration.

2. Tap the "Optimizing noise cancellation" menu at "Settings" in the Technics Audio Connect app and adjust it.

• Make sure that the earphones and the Bluetooth® device are connected correctly.
• Check if music is playing on the Bluetooth® device.
• Make sure that the earphones are turned on and the volume is not set too low.
• Pair and connect the Bluetooth® device and the earphones again.
• Check if the Bluetooth® compatible device supports "A2DP" profile.
  If the Bluetooth® compatible device supports the "A2DP" and "AVRCP" Bluetooth® profiles, music can be played back with remote control operations on the unit.
  A2DP (Advanced Audio Distribution Profile) : Transmits audio to the unit.
  AVRCP (Audio/Video Remote Control Profile) : Allows remote control of the device using the unit.

Low volume.

• Also raise the volume on the Bluetooth® device, not just on the earphones.
• Make sure there is no earwax, foreign matter, etc., attached to the earpieces of the earphones.
  Remove the earpieces from the main unit (earphones) and refer to below instruction to clean them.

Earphones / Earpieces cleaning.

• Regular cleaning is necessary to continue using the earpieces comfortably.
  Earwax and other foreign matter attached to the holes of the earpieces can change the acoustic characteristics, such as making the sound smaller, and also be the cause of malfunctions.

Regular maintenance is necessary in order to continue using the product comfortably.

If foreign substances (such as earwax) build up in the earbuds, there may be no sound or the volume may seem lower than usual.
Even if the earbuds looks clean, it is recommended that you care for the earbuds regularly to prevent those issues.

(A) How to care earphones without sponge inside the earpiece

1. Remove the silicon earpiece from the earphones as shown in the picture.

2. Clean the earpieces using the cotton swab to remove any foreign material. They can be washed using a mild neutral detergent. Rinse and dry before use.

3. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

(B) How to care earphones with sponge inside the earpiece

1. Remove the silicon earpiece from the earphones as shown in the picture.

2. Clean the earpieces using the cotton swab to remove any foreign material.

▼ If the earpieces are very dirty

3. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

► If the earpieces are very dirty

1. Wash both earpieces using a mild neutral detergent.
Gently squeeze earpieces by fingers to remove dirt from sponge.

*DO NOT remove sponge from the earpiece.

2. Rinse earpieces using clean water.

3. Put washed earpieces on a dry cloth and gently squeeze the sponge to remove excess water and let it dry before use.

4. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

• Best effort mode controls bitrate automatically depending on the network condition, ensuring stable connection.
  * Switch to best effort from the "LDAC playback sound quality" setting of the LDAC playback device.
  * Some devices may not be able to change the setting.

Regular maintenance is necessary in order to continue using the product comfortably.

If foreign substances (such as earwax) build up in the earbuds, there may be no sound or the volume may seem lower than usual.
Even if the earbuds looks clean, it is recommended that you care for the earbuds regularly to prevent those issues.

(A) How to care earphones without sponge inside the earpiece

1. Remove the silicon earpiece from the earphones as shown in the picture.

2. Clean the earpieces using the cotton swab to remove any foreign material. They can be washed using a mild neutral detergent. Rinse and dry before use.

3. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

(B) How to care earphones with sponge inside the earpiece

1. Remove the silicon earpiece from the earphones as shown in the picture.

2. Clean the earpieces using the cotton swab to remove any foreign material.

▼ If the earpieces are very dirty

3. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

► If the earpieces are very dirty

1. Wash both earpieces using a mild neutral detergent.
Gently squeeze earpieces by fingers to remove dirt from sponge.

*DO NOT remove sponge from the earpiece.

2. Rinse earpieces using clean water.

3. Put washed earpieces on a dry cloth and gently squeeze the sponge to remove excess water and let it dry before use.

4. After cleaning both the earpiece and the main unit mesh, put the earpiece on until the recessed inner core is fully seated on the post.

What the Technics Audio Connect app does to suppress sound interruptions and delays is changing the buffer size. Longer buffers size can suppress the interruption and shorter buffers can reduce delay.

• Multi-point allows the earphones to connect up to 3 Bluetooth® devices at the same time.

• Also raise the volume on the BluetoothR device, not just on the earphones.

When the earphones are paired with a smartphone and a PC and a call is being made on the smartphone, if a notification is sent to the PC, the sound of the call may be interrupted. In that case, please select Headphones(Stereo) instead of Headset(Hands-Free) in the Sound profile setting of the PC as shown below.

Note : (1) The below setting depends on the OS version of your PC and this changing will not effective for some smartphone devices.
(2) After you changed to "Headphones(Stereo)", if you want to make a call on your PC, you need to change to the Headset(Hands-Free) setting.

<In case of Windows10>

After placing once into the charging cradle and waiting for about 15 seconds, take them out again.

(1) Shun Hing shall not be liable for any direct or indirect loss or damage to any person or property, howsoever caused arising from improper use, or any stoppage, breakdown or failure of the product.

(2) The Product Warranty Card is valid only in Hong Kong and Macau. Customer is required to present the Product Warranty Card together with the official purchase invoice issued by the dealers of Hong Kong or Macau to our technician for verification when service is rendered. The Product Warranty Card is valid only if the model number stated corresponds with that of the product and the date of purchase stated is the same with the date of official purchase invoice. Save and except our Product Warranty Card, any other warranty card issued by other parties will not be accepted by Shun Hing.

(3) Customer shall not alter the serial number of the product. The Product Warranty Card is void if the serial number on the product does not match with that shown on the Product Warranty Card (if applicable).

(4) For any defect which in our opinion is caused under normal use, SHESC will repair or replace the defective parts, excluding any surface, cabinet, consumptive parts and accessories, free of charge within the warranty period. Any defective part which has been replaced shall become the property of SHESC.

(5) The Company and/or SHESC may notify you about the extended warranty scheme of the product.

(6) Warranty service does not cover the following items. Additional charges shall be levied if services are required. (a) Repair or replacement of accessories, external cables or cabinet of the product. (b) The product has been explicitly or implicitly modified, tempered with, altered or repaired in any way by persons other than technicians of SHESC. (c) The product has been damaged through misuse, negligence, power interruption or abnormal voltage input, accident, natural calamities, or due to ingress of insects, foreign matters or liquid, corrosion or external factors. (d) The normal operation of the product is affected by improper installation of the product.

(7) In case there is any inconsistency or conflict between English version and Chinese version of the terms, the Chinese version shall prevail.

(8) The governing version of the Terms and Conditions is the online version and shall prevail when there is any inconsistency between the online version and the printed version on Guarantee Certificate/ Guarantee Registration Card/ Warranty Certificate/ Warranty Registration Card/ Warranty Card/ Guarantee Registration Form (if any).

(9) All terms stated are subject to change without notice. SHESC retains final deciding authority in case of dispute.

(10) Nothing in the Product Warranty Card confers or purports to confer on any third party any benefit or any right pursuant to the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any term of the Product Warranty Card.